Guest Relation Officer – C Beach Club & Le Château de Bel Ombre

Job Description

Role Overview

The selected candidate will participate in training sessions, keep management updated on unusual operational matters, welcome visitors, and assist with arrival and departure procedures. Responsibilities include accompanying individuals to rooms, conducting property tours, explaining room amenities and equipment, addressing visitor complaints, coordinating with department heads for remedial actions, and providing relevant information.

Duties and Responsibilities

Additional responsibilities involve coordinating weddings and special events, collecting visitor feedback, tracking complaints, compiling preferences, promoting upselling opportunities, and reducing operational waste. The appointee will prepare daily schedules, forward them across departments, adhere to internal sustainability policies, and report any potential environmental or social impacts to the Sustainable Development Department.

Requirements

Applicants should possess an SC level education or an equivalent qualification, alongside relevant professional training. A minimum of two years of background experience in a comparable capacity is preferred. Candidates must demonstrate fluency in both English and French, while knowledge of an additional language will be considered an advantage.

How to Apply

Follow the instructions on the linked recruitment page: Apply now.

Closing date: 26 November 2026.