Administrateur Bases de Données – HELP ON CALL LTD

Job Description

Job Overview

HELP ON CALL LTD, a human-scale BPO company located in the Cybercity in Mauritius specializing in contact centers and IT services, is seeking an experienced database administrator. The selected professional will handle daily system administration, operational tasks, and performance optimization for client databases.

Duties and Responsibilities

The candidate will manage infrastructure systems including Linux and Windows servers alongside backup and storage solutions. Responsibilities include monitoring application and system performance, auditing, workflow automation, incident and problem management, handling service requests such as data restoration, imports, and statistics, and providing deployment and support across pre-production, integration, live environments, and operational maintenance. Additional tasks involve onboarding new technical perimeters, maintaining documentation, conducting knowledge transfers, managing on-call duties when required, and driving continuous improvement for infrastructures and internal procedures.

Requirements and Qualifications

Applicants must hold higher education credentials in information technology or relevant technical certifications, coupled with a minimum of two years of professional experience inside an IT department. Strong foundational skills in database administration and operation are required, specifically covering MySQL, Oracle, MariaDB, and PostgreSQL, while familiarity with MongoDB and MSSQL engines is considered an advantage. Candidates must demonstrate strong interpersonal skills, autonomy, and complete bilingual proficiency in both written and spoken English and French.

How to Apply

Submit your application through the provided online portal before the deadline.

Follow the instructions on the linked recruitment page: Apply now.

Closing date: 26 November 2026.